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FAQ (14)
- Dino-Lite system requirements?
- Measurements and calibration
- Filesize captured by Dino-Lite
- Can I use multiple Dino-Lite devices on a single computer?
- How to: Record a time-lapse
- Do Dino-Lite or Dino-Eye devices store user data?
- How much power does a Dino-Lite use?
- What kind of environment can a Dino-Lite operate in?
- What is the framerate of a Dino-Lite or Dino-Eye device?
- What is a Dino-Eye camera?
- How does magnification differ between traditional and digital microscopes?
- What do the numbers on the microscope dial represent?
- Why does my magnification / measurement sometimes fluctuate?
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Troubleshooting Windows (15)
- DinoCapture software keeps crashing
- Why is my Dino-Lite missing or not recognized in Windows device Manager?
- What is Error Code 10 on Windows?
- What are Error Codes 19 and 39 on Windows?
- What is Error Code 28 on Windows?
- DinoCapture software window is black
- DinoCapture software opens but camera window is missing
- How do i use an older Dino-Lite with Windows 8, 10 or 11?
- What is Error code 43 on Windows?
- Issues after Windows update
- DinoCapture software screen is missing
- How do i transfer DinoCapture 2.0 files to another Windows PC?
- How do i reset DinoCapture back to default settings?
- Why do i see a "verified apps only" error message in Windows?
- Legacy models and Windows 11
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Troubleshooting MacOS (8)
- Dino-Lite macOS compatiblity
- Why do i see "Error unidentified developer" on macOS?
- Can i use DinoCapture softwareon macOS?
- Are older Dino-Lite compatible with macOS 10.11 or newer?
- Common issues with DinoXcope software for macOS
- How do i transfer Dinoxcope files to another Mac?
- DinoXcope software does not open
- DinoXcope software screen is black
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How-to (19)
- How do I use snap mode (edge detection) in DinoCapture
- How do I save location information using a GPS device in DinoCapture 2.0?
- How do I enable DinoCapture's contiuous measurement feature?
- How do I save custom camera settings?
- How do I set the default email program in DinoCapture?
- How to use EDOF (Extended Depth Of Field)
- How do I use custom shortcuts in DinoCapture?
- How to: Record a time-lapse
- How do I transfer DinoCapture 2.0 files to another Windows PC?
- How do I use the auto calibration feature in DinoCapture
- How to use Dino-Lite's DPQ featureto gather depth information
- How do I update DinoCapture?
- How to use eFLC (Enhanced FLC)
- How do I acces DinoCapture's advanced settings?
- How to connect to WF-10 or WF-20 to DinoCapture 2.0
- How do I transfer DinoXcope files to another Mac?
- How do I adjust the color of a Dino-Eye camera?
- How do I find my Dino-Lite model or serial number?
- How to read Dino-Lite model numbers
Can I use DinoCapture software on macOS?
Parallels is a third-party software utility for Mac OS that allows Windows OS and Windows software to be installed and run “parallel” to Mac OS. Although most Dino-Lite models are directly compatible with Mac OS, a few Dino-Lite models or features are only compatible with Windows. Generally, these models can be used on a Mac OS computer by running Mac OS Bootcamp*, or by using Parallels. When using Parallels, you will have to tell Parallels whether a USB device that you plug in is intended for the Mac OS or the Windows OS.
Using Parallels will allow you to boot to Mac OS as usual, but then run Windows as a program through Mac. When connecting USB devices such as a Dino-Lite you can then specify which OS has control of that device.
Installing Bootcamp on a Mac will add Windows as a second operating system to choose when starting the computer and it includes all of the drivers to allow Windows to use your Macintosh hardware, like the keyboard and trackpad. Commonly, Mac OS is set as the default OS when booting and users must hold down the “alt” key during the boot process to be able to choose Windows.
The primary trade off between these is performance and price versus convenience. Bootcamp is provided free by Apple and will allow slightly better performance since the computer will only be running one operating system. Parallels is more convenient since it does not require a reboot to switch between operating systems, but it must also be purchased from a third party.
To use the Dino-Lite within Parallels, connect the Dino-Lite via USB and Parallels will pop up a dialog box asking you to select Windows or Mac OS. On that dialog box, select Windows. Or if the Dino-Lite is already connected and associated with Mac OS, select the Parallels menu from the top of the screen (two red bars), then select “Devices”, then “External Devices”, then select the Dino-Lite to re-associate it with Windows.
*Bootcamp compatible with Intel based Apple computers only.
*For customers that want to run Windows on a Mac with an Apple chip, Windows 11 ARM is the only version compatible. Unfortunately Edge 3.0 models (model numbers beginning with “AM73”) are not compatible with Windows 11 ARM.